Frequently Asked Questions
Everything you need to know about shopping with us.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it's been placed?
Since we process orders quickly, you have a 1-hour window to request changes or cancellations. After that time, we may have already shipped your items, but you can still return them once they arrive.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track the status of my delivery?
Once your order is dispatched, you will receive an automated email containing a tracking link. You can also log in to your account on our website to view real-time updates.